Clear Focus & Innovative Solutions
Creating value driven solutions
About Us
Management consultancy firm specialized in the design, development and delivery of process improvement and innovations. We focus our expertise and work towards the elimination of systematic waste, providing the implementation of operational excellence through techniques, tools and knowledge from Lean Manufacturing, Six Sigma, Quality Management Systems and Safety for small and medium sized organizations Gemba is a Japanese word translated as “Actual Place” however the meaning in the business word is a place where the creation of customer value takes place.
Our Services
Our experience and know-how allow us to get connected with employees to bring the issues (we call them opportunities) to the table, so we will be able to work on those factors and gaps by finding specific actions and procedures that work on the root causes of those technical, operational and communicational factors. Metrics and action plan are then developed and executed. All of these approaches are aligned with your strategy, the year goals and the customer needs at the market.
Process Flow
At Gemba QC, we work with you and your team, mapping processes, and then positively questioning the current way, looking for synergies; eliminate duplications, inventories and all other waste types. To the performers eyes, it becomes clear the processes interaction, the skills needed, how to simplify what we do, what forms, how long it will take to complete, get visibility of the workload and streamline each process.
Process Improvement
Gemba QC provides the experience and skills to aim for establishing a culture around continuous process improvement. The approach embraces methods, tools and on-site interaction. To do this, we work with company leaders to identify and develop improvement on areas critical for achieving the goals from the business plan. This approach will benefit short term, long term as well as the ROI from consultancy From the journey of business process improvement, employees can benefit from facilitation, process-analysis tools, implement process improvements identified, monitor re-designed process performance and training that will ensure their success of your company’s business process improvement and re-engineering program.
Strategy Development & Deployment
Having the right strategy is critical to business success. But having an strategy without effective execution is no more that documenting a wish in the right direction without tangible results. A strategic plan creation combines skills, information, know-how and expertise to assemble key milestones. Those objectives are the drivers for year performance at the top level. Gemba QC, provides a road map to translate those goals to each performer at every level in the organization where specific actions and clear understanding of what is expected from me, what I need to do and the metrics associated to individual performers create a cohesive system for achievement. Also it is linked to the reward system. From Voice of the Customer, Social Responsibility and Stakeholder’s Interest are integrated to set performance expectations at each department, determining the needs for maintain, improve and innovate specific areas of the enterprise. Drivers are determined (quantitative and qualitative) to track the performance and achievement on customer service, civic responsibility and financial benefits
Training and Developing
How many times we hear expressions like “…. Our employees are the most important asset” New skills that will be required, How do we provide competent training programs to keep our workforce aligned with our process improvement, innovations and the changes & adjustment made to the processes There are basic statistical methods to track, read and act over metrics as well as basic quality tools that every employee must know to perform their job as expected. In addition, the training will create commitment and planned results. How is that? Trained employees seek out new and improved ways for their current processes and think about future processes. The metrics that track their performance as individual or team will show them a hard fact: “Improvement is a never ending cycle”. So companies thru their workforce must continuously reduce variation, reduce defects, and reduce finish good costs.
